Support

Ever dreamed about support or customer service being as accessible or responsive as sales? We think that's the way it should be.

Unlimited support.

We know FileGenius is reliable. We wouldn't be offering it to you if it wasn't. We also know that if you need us, we've got to be here.

We strongly believe in providing you with the best possible support and customer service, whatever your needs. To do that we offer unlimited phone and email support, unconditionally, to all paid subscribers and free trial users.

The best support is reliability.

We subscribe to the theory that the best support is a product or service that's easy to use and so reliable that you never have to seek help. It's evident that FileGenius is this kind of product the first time you try it. In fact, we believe that FileGenius is one of the most reliable file transfer solutions out there.

Start our Free Trial today and experience our support firsthand. We don't think you'll need much support, but if you do you'll quickly discover we're here to serve you.

Need support?

Please use the Support link found under the Control Panel of your FileGenius site. Other questions? Contact us.

Want more info? Visit our Documents Library page to
get more in-depth info, like our Terms and Conditions.

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