FileGenius Reference & Supporting Documentation Library
Product & How to Use Information
- FileGenius Info Guide - a collection and summary of information about the company and product. (PDF, ~3.1 MB)
- FileGenius Features - a graphical cataloging and description of the essential features of FileGenius. (PDF, ~3.1 MB)
- FileGenius Us vs. Them Report - a detailed comparison of FileGenius vs. six other file transfer solution providers, evaluated for usability, value, and customer benefit. Save time researching and shopping. (PDF, ~170 KB)
- FileGenius FAQ - frequently asked questions about the product and concerns addressed before purchase. (PDF, ~80 KB)
- FileGenius Support FAQ - frequently asked questions about support issues. (PDF, ~170 KB)
- FileGenius File Handling Resources - details of proper file naming, how to handle file extensions and file types in file transfer situations, and other useful information about various file types and file transfer. (PDF, ~125 KB)
- FileGenius Quick Start Guide - everything you need to know to start using FileGenius immediately. (PDF, ~110 KB)
- FileGenius White-labeling - FileGenius policy to allow white labeling of every site they sell. (PDF, ~95 KB)
General & Technical Information
- Who Uses FileGenius? - a detail of the industries, businesses, organizations, and professions that use FileGenius. (PDF, ~70 KB)
- FileGenius Pricing - information on what FileGenius costs, details of pricing plans. (PDF, ~170 KB)
- FileGenius Mail Notification System - information about how to insure receipt of your site's messaging and notification emails. (PDF, ~124 KB)
- FileGenius vs. FTP - comparison of traditional FTP protocol and FileGenius. (PDF, ~110 KB)
- FileGenius File Handling Resources - details of proper file naming, how to handle file extensions and file types in file transfer situations, and other useful information about various file types and file transfer. (PDF, ~124 KB)
Pricing, Billing Information
- FileGenius Billing & Payment Policies - a description of billing, payment terms and policies relating directly to subscription charges, upgrading accounts, and account cancellations. (PDF, ~70 KB)
- FileGenius Pricing - information on what FileGenius costs, details of pricing plans. (PDF, ~170 KB)
Support Information
- FileGenius Support Policies - a description of support policies and provisions. (PDF, ~70 KB)
- FileGenius Support FAQ - frequently asked questions about support issues. (PDF, ~170 KB)
- FileGenius File Handling Resources - details of proper file naming, how to handle file extensions and file types in file transfer situations, and other useful information about various file types and file transfer. (PDF, ~124 KB)
- FileGenius Quick Start Guide - everything you need to know to start using FileGenius immediately. (PDF, ~110 KB)
Security Information
- FileGenius Security & Privacy Statement - detail of precautionary measures and information concerning security and privacy as it relates to the use of FileGenius. (PDF, ~105 KB)
- Best Practices, Credit Card Authorization - vendor detail of best practices handling of credit card authorization. (PDF, ~195 KB)
- SSL Provider Audit Report - audit report on provider of SSL certificate, 128/256-bit encryption security. (PDF, ~550 KB)
Policy, Security, Privacy, Legal
- FileGenius Terms & Conditions - composite of policy and legal statements - Subscription Agreement, Billing & Payment, Security & Privacy, and Support. (PDF, ~330 KB)
- FileGenius Subscription Agreement - detail of legal conditions and terms governing subscription relationships with FileGenius. (PDF, ~120 KB)
- FileGenius Billing & Payment Policies - detail of billing and payment terms and policies relating directly to subscription charges, upgrading accounts, and account cancellations. (PDF, ~70 KB)
- FileGenius Security & Privacy Statement - detail of precautionary measures and information concerning security and privacy as it relates to the use of FileGenius. (PDF, ~100 KB)
- FileGenius Support Policy - detail of support policies and provisions. (PDF, ~70 KB)